FAQs
- Why should I use patient planet?
- Patient planet was founded with a goal of empowering older adults to live independently and with dignity by providing best home care service. We create custom plans for our clients around the 24-hour day, adjusted according to our free assessment. Our solutions are not only cost-effective, but provide the highest value to our clients because they provide assistance when it is needed.
- What payment methods do you accept?
- We accept both online (PayTm, Googlepay, Phonepay) and offline payment methods.
- Where are you Located?
- We are located at EG -16, Rajdanga Main Road Near Khejurthala Mandir, Kolkata 700107
- How can I Contact you?
- If you have a question, comment, suggestion or want to reach out for any other reason, you can contact at care@patientplanet.co or you can call us at 8910975941.
- How can I book your services?
- The services can be booked directly through our website patientplanet.co or you can call us at 8910975941.
- Can I choose a doctor of my choice?
- We will try to accommodate your requirement, but it also depends on the availability of the doctor.
- If I book a package, can I postpone or reschedule the visits?
- Yes, you need to inform us 8 hours prior to your schedule visit or consultation.
- Do I have to buy any equipment related to treatment that I book for home service?
- No, our team will carry the required equipment for the services.
- Can I book multiple services at one time?
- Yes, you can tell us about all your requirements and we can schedule services as per your need.
- Can I book sample collection for lab test at home?
- Yes, you can contact us at care@patientplanet.co or call us at 8910975941 and book slot, our experienced phlebotomists will collect the samples from your doorstep at your convenient time.
- What are different types of services you provide?
- We provide a wide range of services including homecare services, specialists on board, physiotherapy, diagnostic, pharmacy services, and nutrition and diet consultation.